Returns & Exchanges
At Ironhorse Hobbies, we want you to be completely satisfied with your fashion purchases. If your items aren't the perfect fit, we offer a 30-day window for returns and exchanges on all unworn apparel with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all clothing tags remain intact and the items are in their original condition.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5 to 7 business days.
