Frequently Asked Questions

Everything you need to know about shopping with Ironhorse Hobbies.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn apparel in its original packaging with tags attached. Please note that sale items are final sale and cannot be returned.

How do I determine my size?

Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare fit, as our cuts range from slim to relaxed styles.

Can I modify or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our support team via live chat or email.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

At Ironhorse Hobbies, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.